Most orders are processed within 3–7 business days before shipping.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please note that processing time is separate from carrier transit time, and delivery may take longer during holidays or other high-volume periods.

Shipping costs are calculated at checkout based on your order and delivery location.

• U.S. shipping is a flat $5.50, or FREE on orders of $35 or more.

• Free shipping applies to U.S. orders with a merchandise subtotal of $35 or more after discounts, before tax.

Please double-check your shipping address before placing your order. We are not responsible for delays or delivery issues caused by an incorrect or incomplete address entered at checkout.

Discount codes cannot be combined. The grand opening offer and newsletter discount apply to shop purchases only and exclude Little Club subscriptions.

We accept eligible returns within 14 days of delivery. Items must be unused, unworn, and in their original condition.

Little Club mystery boxes and custom or personalized items are final sale and cannot be returned or exchanged.

Customers are responsible for return shipping costs. For orders that received free shipping, the cost of a return shipping label provided by us will be deducted from your refund. If you arrange and pay for return shipping yourself, no additional return shipping fee will be deducted. Original shipping charges, if paid, are non-refundable.

Please contact hello@lpekids.com with your order number before sending a return.

If your item arrives damaged or incorrect, please contact us with your order number and photos so we can make it right at no additional cost to you.

Return shipping costs are the responsibility of the customer, and original shipping charges are non-refundable.

We reserve the right to decline a return if an item shows signs of use, wear, damage, or alteration.

To start a return, please contact us within 14 days of delivery and include your order number and the item you would like to return.

Please wait for return instructions before mailing your item back.

Once your return is received and inspected, we will notify you regarding your refund.

Approved refunds will be issued to the original payment method.

Please allow several business days for your bank or card provider to process the refund after it has been issued.

Oh no! If your item arrives damaged or you receive something different from what you ordered, please contact us as soon as possible.

Please include your order number and a photo of the item so we can take a look and make it right.

For damaged or incorrect items, we’ll take care of the issue at no additional cost to you.

If you need to change or cancel your order, please contact us within 12 hours of placing your order.

Because many of our pieces are handmade or prepared in small batches, we may not be able to make changes or cancel an order once preparation has begun.

Many of our pieces are handmade with care in small batches.

Because of the handmade nature of our accessories, you may notice slight variations in shape, placement, color, or finish from piece to piece.

These little differences are a natural part of handmade items and make each piece uniquely yours.

To keep your Little Pink Elephant pieces looking their best, please handle them with care.

Avoid contact with water, perfume, lotions, and other chemicals, and do not machine wash or soak your accessories.

Our accessories contain small and delicate parts. Do not allow children to put them in their mouths. Adult supervision is recommended for young children.

When not in use, we recommend storing them in a clean, dry place.

Our accessories contain small and delicate parts, so adult supervision is recommended for young children.